Team Lead (f/m/x) Content Operations – France

bonial helps you save time, money and paper!

We are a digital advertising partner for offline businesses - we support retailers in their marketing activities and help them find a new audience. Would you like to join and be a part of digitalisation of retail?

bonial is part of Axel Springer SE and is disrupting the retail landscape as the leading "Drive to Store" partner in Germany and France. Through our platforms "kaufDA" and "MeinProspekt" in Germany, and “Bonial” in France, we connect millions of users with their favorite shops and brands—driving real impact every single day.
We are in the midst of an exciting growth phase, scaling fast and transforming the way people discover retail. At bonial, we thrive in a high-performance, fast-paced environment fueled by motivated, results-driven individuals who are passionate about making a difference. If you’re looking to be part of a dynamic team that’s shaping the future of retail, we’d love to meet you.

As Team Lead (f/m/x) Content Operations – France, you will lead our Berlin-based French-speaking Content Operations team and ensure smooth and efficient day-to-day operations across the market.

You will combine team leadership, operational ownership, and cross-functional coordination, working closely with Sales, Product and other internal teams.

Reporting to the Head of Content, you will play an active role in improving the way the team works, collaborates, and supports our clients. You will also play a key role in aligning and standardizing best practices and workflows between our French- and German-speaking Operations teams. You will make decisions that contribute to the company's success and help drive their implementation.

Your Responsibilities:

Team Leadership

• Lead and support the French-speaking Content Operations team

• Set clear priorities and ensure a balanced workload across the team

• Organize regular team check-ins to align priorities, share information, and address operational issues

• Drive onboarding, individual growth, and knowledge-sharing within the team

Operations & Process Improvement

• Use tools such as Salesforce and JIRA to ensure that day-to-day operations run smoothly and efficiently

• Use operational data to monitor performance, identify bottlenecks, and support decision-making

• Identify opportunities to improve processes, workflows, and the use of tools and data across the team

• Identify opportunities for automation and implement solutions that reduce repetitive manual work and improve efficiency

• Use AI tools to improve operational workflows and increase team productivity

• Define, document, and maintain clear best practices for recurring operational tasks and client handling

Cross-functional Coordination

• Act as a key point of contact between Content Operations, Sales, Product, and other internal teams

• Coordinate priorities and follow-up across teams when topics require shared ownership

• Ensure relevant information is communicated clearly within the team and across stakeholders

Your profile:

• Proven experience in operations or customer/business operations roles, preferably within a tech, digital product, or scale-up environment

• Prior experience leading a team is a plus

• Strong organizational, process, and project management skills, with a pragmatic approach to problem-solving and continuous improvement

• Comfortable working cross-functionally with multiple stakeholders and different levels of seniority

• Strong AI mindset and hands-on experience using AI tools to automate tasks, improve workflows, and increase team productivity

• Strong working knowledge of Salesforce and Excel

• Experience with Power BI and Jira is a plus

• Excellent written and spoken French (C2) and English at C1 level

What We Offer:

High growth story - bonial is a high-growth and dynamic company with continuous potential into the future. We are a leading player and a driving force in an industry that is undergoing a massive and a once-in-a-lifetime shift from print to digital.

Innovation & tech - we are a high-tech company focused on innovative technology, leveraging AI and other tools to maximize productivity and efficiency. We leverage these tools to continually enhance the performance of our company and our people, while driving results for our customers and users.

Exciting environment for professional development - strong support for your professional development, backed-up by a feedback culture to help you identify your strengths and opportunities.

Diversity - proud to be an equal opportunity workplace where we aim to enable everyone to show up as their full selves. We are committed to equal employment opportunity and to being a safe space regardless of race, religion, sex, sexual orientation, age, disability, gender, gender identity or gender expression.

Wellbeing - we believe mental health is as important as being fit. That's why we're giving you free access to nilo.health, a mental health app. In terms of physical training, other than our awesome gym in the office, we also cover part of the subscription to the Urban Sports Club. We can also offer you a corporate pension scheme so you don't have to worry about your retirement.

Sustainability - together with our Green team, we offer you the opportunity to engage in projects that promote sustainability, environmental development and the impact that we make on our planet.

Flexibility - currently, we have a policy that allows for up to 20% mobile work, which can be conducted from anywhere within Germany, and the option to work from abroad. Additionally, we offer 28 days of holiday. You also get an extra day for each calendar year (up to 30 days) as well as other occasions (moving, working on a social project, etc).*

Modern office - Zen Rooms where employees can pray, relax or simply have some quiet time; fully equipped gym in the office, and a roof terrace for amazing social events.

Free lunch – whenever you’re at the office, we offer you different lunch options – and it’s all on us! Enjoy your lunch at a nearby restaurant that partners with us! Hot and cold drinks, fruit, regular varied and healthy breakfasts and other snacks at the office are, of course, always available for free for our employees.*

Social Culture – which encourages people to start conversations, build relationships and participate together in the community through regular team events.

Visa Sponsorship – we provide visa sponsorship for those of you who are eager to join us from outside of Germany.

Partner for retail - we empower retailers to reach their customers in the most efficient and effective way possible. We see ourselves as a critical business partner for retail, and as highlighted in our Company Vision, we “Enrich local shopping for everyone. Everyday.”

As part of the Axel Springer Group, we also align with the Axel Springer Essentials.

If you think you could fit the bill, we'd love to hear from you!

You can check out our bonial_people Instagram or read more about bonial culture and tech on Medium.

*as per our current Works Agreements